About Us
The Citizens Urban Co-operative Bank Ltd., Jalandhar: A Journey of Trust and Growth
Established on 17th November 1989 with just 62 members and a modest share capital of ₹10,500, The Citizens Urban Co-operative Bank Ltd., Jalandhar has grown into a pillar of financial strength and community service.
Initially operating within the municipal limits of Jalandhar and Jalandhar Cantonment, the bank has now expanded its area of operation to the entire state of Punjab. From the day of its registration, the bank has consistently demonstrated commendable progress across all areas of banking.
Strong Financial Foundation
Strong Financial Foundation
Strong Financial Foundation
- Paid-up Share Capital: ₹16.90 Crores
(as on 31 March 2024)
- Own Funds Accumulated: ₹30.21 Crores
(as on 31 March 2024)
- Capital Adequacy Ratio: 18.99% (well above the RBI’s required 12%, reflecting the bank’s robust financial health)
Impressive Business Growth
Strong Financial Foundation
Strong Financial Foundation
- Total Business: ₹1076.84 Crores
- Total Deposits: ₹777.88 Crores
- Total Advances: ₹298.96 Crores
The bank’s Credit-Deposit Ratio (CD Ratio) stands at 38.43%, outperforming the Jalandhar District’s average of 31%.
Supporting Senior Citizens and Pensioners
To empower senior citizens and pensioners who depend on their savings for livelihood, the bank offers higher interest rates on deposits compared to other banks, helping them enhance their monthly income.
Expanding Network, Consistent Profitability
The Citizens Urban Co-operative Bank operates through 15 profit-making branches, each serving its local community with dedication and efficiency.
Consistent Profitability and Rewards
During the financial year 2023-24, the bank earned a net profit of ₹4.66 Crores. Remarkably, The Citizens Urban Co-operative Bank Ltd. has been running profitably since its inception, consistently declaring dividends every year, reflecting its commitment to returning value to its members.
Commitment to Inclusive Growth
The bank extends credit on easy terms and competitive interest rates to meet the diverse financial needs of its members:
- Loans to small-scale industries
- Financing for road/motor transport operators for vehicle purchases
- Credit to retail traders, small business enterprises, professionals, and self-employed individuals
- Housing loans and personal consumption loans
To support the government’s priority sector and serve weaker sections of society, the bank has advanced ₹173.60 Crores, which is 58% of its total advances.
Moving Forward with Trust
The Citizens Urban Co-operative Bank Ltd., Jalandhar remains committed to:
✅ Financial stability
✅ Community development
✅ Supporting small businesses and the underprivileged
✅ Ensuring customer trust with transparent and efficient services.
We thank our members and customers for their continued trust, which inspires us to serve with dedication as we continue this journey of growth and service.
Schemes, Need-Based Credit, and Customer Empowerment
The Citizens Urban Co-operative Bank Ltd., Jalandhar offers need-based credit on reasonable terms and competitive interest rates, enabling members to achieve their personal and business goals confidently.
As a pioneer in introducing the cooperative movement to urban citizens, the bank provides members with a unique opportunity to become partners in the banking industry and enjoy triple benefits:
✅ As investors
✅ As depositors
✅ As borrowers
Leadership in Technology and Modern Banking
We are among the leading co-operative banks to have implemented Core Banking Solutions (CBS) and possess a state-of-the-art Data Center at our headquarters, ensuring secure, fast, and seamless banking services.
With ultra-modern operations, the bank has enhanced the efficiency and effectiveness of its services while addressing the diverse needs of all members. All branches are equipped with modern facilities and comfortable infrastructure, offering employees a healthy workspace and customers a pleasant banking experience.
The bank is now advancing towards the implementation of ATMs and collaborating with other banks to provide nationwide ATM access, ensuring convenience for our customers wherever they are.
Management and Organizational Structure
The Citizens Urban Co-operative Bank Ltd., Jalandhar, is a body corporate registered under the Punjab Cooperative Societies Act, 1961,
functioning under its framed and registered Bye-Laws.
The bank is governed by a democratically elected Board of Directors, comprising reputed personalities from various sectors, including bankers, educationists, cooperators, industrialists, and traders. The five-year term Board is supported by experienced professionals, including Financial Consultants, Legal Advisors, and Internal & External Auditors, ensuring ethical governance and strategic growth.
Computerization and Automation
Computerization and Automation
Computerization and Automation
We have been pioneers in introducing information technology within the cooperative banking sector in our operational area.
✅ All branches are fully computerized and air-conditioned.
✅ Interiors have been upgraded to match the private banking sector, providing a premium customer experience.
✅ With computerization completed across all branches, the bank has successfully implemented Core Banking Solutions (CBS), ensuring seamless and real-time banking services for customers.
Other Financial Services
Computerization and Automation
Computerization and Automation
To build long-term relationships and offer a one-stop financial solution, the bank provides additional financial services, including life insurance distribution across all branches.
We have tied up with ICICI Prudential Life Insurance Co. Ltd. to distribute their products (without risk participation), enhancing:
✅ Non-fund-based income
✅ Core banking business through cross-selling opportunities
✅ Customer convenience with integrated financial services
Corporate Office: A Reflection of Our Vision
The Citizens Urban Co-operative Bank Ltd. has its corporate office at a newly constructed building in 506, New Jawahar Nagar, Jalandhar, spread over 22,000 sq. ft.
Both the Head Office and the Head Office Branch operate from this modern facility, serving as a central hub for efficient administration and providing customers with a premium banking experience.
Moving Ahead with Confidence
By blending technology, personalized service, and cooperative principles, The Citizens Urban Co-operative Bank Ltd., Jalandhar, is dedicated to:
✅ Empowering its members
✅ Driving financial inclusion
✅ Supporting entrepreneurship and economic growth in Punjab
✅ Providing world-class banking experiences rooted in trust
We thank our members for their faith in us and reaffirm our commitment to continuous improvement and community service as we shape the future of cooperative banking together.
Copyright © 2025 The Citizens Urban Co-op Bank Ltd - All Rights Reserved.
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